Returns/Exchanges

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please review our policy below.

Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, in original condition, with all tags attached.
- Customized pieces and items marked as final sale are non-returnable and non-exchangeable.

How to Initiate a Return or Exchange
Process returns or exchanges via email or contact us on WhatsApp with your order details including your phone number.

Return Shipping
- India: A pickup will be scheduled within 1 to 5 days. Returns are completely free
- International: Customers must arrange return shipping with a tracked service. A prepaid shipping label may be provided for eligible returns.

Exchange & Refund Guidelines
- Exchanges can be processed only for the same or higher order value.
- Exchange orders cannot be returned or converted into store credit.
- Refunds will be initiated within 2-3 business days after our quality check. Once approved, the amount will be credited to your original payment method within 20 business days.

Cancellation Policy
- If an order is canceled after dispatch, the refund will be processed only after the item is returned and quality-checked.

If you have any questions or need assistance, feel free to contact us via Email or WhatsApp.